LINERSE Privacy Policy

1. Introduction

LINERSE ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website https://linerse.com/ or purchase our products.

2. Information We Collect

  • Personal Information: We collect personal information that you provide to us when you create an account, place an order, or contact customer support. This includes your name, email address, phone number, shipping address, and payment details.
  • Usage Data: We may collect information about how you access and use our website. This can include your IP address, browser type, device information, and browsing behavior.
  • Cookies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can control the use of cookies through your browser settings.

3. How We Use Your Information

  • Order Processing: To process your orders and deliver products to your specified address.
  • Customer Support: To provide customer service and support.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
  • Improvement of Services: To understand how our website is used, improve our services, and develop new features.

4. How We Share Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email marketing. These providers are obligated to protect your information and only use it for the services they provide.
  • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request the correction of incorrect or incomplete data.
  • Request the deletion of your personal data under certain circumstances.
  • Withdraw consent to the processing of your data for marketing purposes.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at support@linerse.com.

Terms & Conditions

1. Introduction

Welcome to LINERSE's website. By accessing or using our website at https://linerse.com/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

2. Use of the Website

  • Eligibility: You must be at least 18 years old or have the permission of a parent or guardian to use this website.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

3. Product Information

We make every effort to display the colors, features, and details of our products as accurately as possible. However, we cannot guarantee that your device's display of any color will be accurate.

4. Orders and Payments

  • Order Acceptance: All orders placed through our website are subject to acceptance by us. We reserve the right to cancel or refuse any order at our discretion.
  • Pricing: Prices for our products are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
  • Payment: We accept various payment methods as indicated at checkout. Payment must be made at the time of order.

5. Shipping and Delivery

  • Processing Time: Orders are processed within 1-2 business days. Delivery times vary depending on the shipping option selected at checkout.
  • Delivery Options: We offer various delivery options, including express, standard, surrounding countries, and international delivery. Delivery costs and timeframes are provided during checkout.
  • Order Tracking: Once your order is dispatched, you will receive a confirmation email with a tracking number.

6. Returns, Replacements, & Refunds

  • Returns: You may return items within 3 days of receipt, provided they are unworn, unwashed, and in original condition with all tags attached.
  • Replacements: We offer free replacements for defective or incorrect items. Contact our support team with your order number and a photo of the issue.
  • Refunds: Refunds will be processed to the original payment method within 3-7 business days after we receive and inspect your return. Original delivery costs are non-refundable unless the return is due to our error.
  • Exchanges: Exchanges are allowed for different sizes or colors. Contact us with your order details to initiate an exchange.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of LINERSE and is protected by intellectual property laws. You may not use any content from our website without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, LINERSE shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or purchase of our products.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms shall be resolved in the courts of South Africa.

10. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at support@linerse.com.